Frequently Asked Questions
How to shop
- Its safe and secure to shop online at The Capital Distillery. Simply browse our products or experiences, 'Add to Cart' or Buy Now, where your product will then be added to your online shopping cart. You may proceed to Checkout your cart and the proceed with adding in a delivery address or selecting the 'Pick up' option from our distillery in Pretoria.
- You will be presented with payment options, choose the one suitable for you and follow those instructions for payment on your screen.
- Once you have paid, you will receive an 'Order confirmation' email with the details of your order.
- We will then process your order and ship it once completed. You will received another email with the tracking details of your parcel.
- Should you make a booking for a distillery experience, you will also receive an 'Order Confirmation' email detailing your experience, the date and time. You will also receive an email detailing address details and lacation directions.
How to pay: Payment Options
- via Card
- via EFT
- via Snapscan
Returns and Refunds
- Please see our returns policy here: Returns Policy
Where are you situated?
- We are located at: Unit 34 Sildale Park, Conveyor Road, Silvertondale, Pretoria, South Africa
Privacy and Delivery policy
Is your gin kosher? Yes